Career Search

The best way to build a great hotel is one associate at a time. Are you passionate about service? Have you ever dreamed of being part of the finest Charlotte resort hotel?

We seek associates that understand how to deliver an exceptional, indigenous, service experience to our guests and can transcend a guest’s stay to a “wow” experience. They understand the delivery of four factors of guest loyalty and how these items manifest themselves. Associates who take personal responsibility to deliver consistency in the operation, execute excellence, personalize guest service, and connect emotionally with guests are what we seek!

Year after year, research confirms that Ballantyne Resort, part of Starwood's Luxury Collection of Hotels is Charlotte's most powerful hotel brand. However, at Ballantyne, we know that in order to remain # 1, we need to attract the right people to be regarded as an Employer of Choice to create that “emotional experience” for our guests.

The Ballantyne Resort & the Lodge features 249 luxury decorated guestrooms, spa, golf, gallery restaurant, meeting facilities and gift shop.

The Gallery Restaurant offers a classic, elegant atmosphere and provides the utmost dining experience to hotel guests as well as the community. Gallery Restaurant excites the senses with an appetizing palate of seasonal entrée selections. Aged, prime steaks are complemented by delicate, fresh accompaniments from regional farmers. The Chef delivers an exceptional, balanced menu conscious of both presentation and flavor to satisfy the most ambitious appetite.

The Spa at Ballantyne has been rated The Top Spa in North America by Conde Nast Johansens. This full service Spa has over 10,000 square feet of treatment rooms, steam and sauna rooms and includes a Health Club with grotto pool, two wave resistance pools, locker rooms and exercise facility.

The Golf Club at Ballantyne features a full service retail Shop and a professional club fitter. The 18-hole golf course year over year has been highlighted as the “Best Golf Resort in Charlotte” by a reader’s poll conducted by Trip Magazine. The Golf Club is also the home for Dana Rader Golf School, ranked as one of the “Top 25” golf instructors nationwide according to Golf Digest.

Are you ready? Please click on the links below to read our credo and to understand what your commitment will be:

CLICK HERE to view a list of open positions

Application Process:
Fill out the entire application, Print and
E-mail the application with your resume

Copy of Employment Application

Click Here to E-mail your resume & completed application
or Fax your resume & application to 704-248-4079

Due to the high volume of applicant inquiries, Human Resources does not accept telephone calls regarding open positions. Please note that if you do not hear a response from Human Resources regarding your faxed or emailed resume within 7 days, kindly assume that the position has been filled.

Join Our Team of Franchise Players
A Franchise Player Is.....

• Creative
• Loyal
• A Continuous Learner
• Self Motivated
• Willing to Change/Flexible
• A Team Player
• Service Oriented
• Experienced/Knowledgeable
• Shared Values/Integrity
• Pride
• Self Esteem
• Performs Best Practices
• Buys into the Bissell Family Of Companies Story
• Understands the Slight Edge: Championship performance begets Superior Rewards

Click here to check out the Benefits of being a Franchise Player.
Click here to read our service pledge (English)
Click here to read our service pledge (Spanish)